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NIST GCR 02-281
"The Art of Telling Your Story"

Tips & Insights for Putting Your Best Foot Forward with Investors and Corporate Partners

2.

Storytelling: The Gateway to Business Success

Presenting yourself and your company to investors, corporate partners, customers, and employees is the single most critical doorway to business success. But do you know how to present your company in a way that makes it come alive so that people want to invest in you? Do you captivate people's attention when you speak?

Many entrepreneurs want to believe that their technology and big market opportunity speak for themselves such that the potential should be obvious to investors. However, YOU are all that is visible to the investor at that moment. Because of the way human nature works, when you stand up in front of the room and start talking, investors will be assessing you more than the details of the business. How investors perceive you will heavily influence their decision to move forward with you to the next stage or to say goodbye. If you don't inspire investors to want to know more, you may never get the chance to show off your great technology, test data, demo, patents, or technical team.

This guide contains more than 200 creative tips that are guaranteed to turn your presentation into a more powerful and effective weapon to help you grow your company. Most of the techniques apply whether you are talking to a venture capitalist or an angel investor for the first time or for the third time. The skills will work at a venture conference with 300 people in the room or when you are talking with corporate partners about co-development or investment.

These tips will make you more effective whether you have 3 minutes to tell your story or you have 3 hours, and whether you know the audience or you have never met them before. These tips and insights are based on several hundred technology start-up presentations, including the author's own experience in fundraising and corporate partnering. The guide also reflects the collective experience of dozens of experts in the field of new venture investing, including venture capitalists, angel investors, corporations, entrepreneurs, attorneys, certified public accountants, and consultants.

Opening Doors with Your Presentation Skills

How you present says a lot about the type of entrepreneur and person you are. Are you loose and confident? Are you knowledgeable about key business issues as well as technical ones? Do you appear to be someone who would be easy and fun to work with for several years? (That's how long you and your investors will be together.) Are you positive and energetic? (Such attributes are certainly required to run a start-up company.) Are you able to think on your feet and handle tough questions? Investors need to be confident that you can present under pressure situations to corporate partners, customers, suppliers, and other investors.

Keep Your Objective in Perspective

Keep in perspective the goal of your pitch when you are presenting to investors. The goal is not to get a signed check for $3 million before you walk out of the room. While that would be nice, it is not going to happen. And you will not get to tell the investors everything you want to say. Instead, you need to focus on intriguing the investor to want to know more. That also means preempting enough of the risks and uncertainties to avoid making it easy for investors to say no. And it surely helps if you get them to like you personally. These three outcomes will open the door to a second or third meeting where you can share more about your technology, prototypes, data, and staff. Later, during the due diligence process (i.e., when investors further investigate you, your business, and your competitors), you will have ample opportunity to impress them further.

Everyone has heard: What's in it for me? What investors and corporate partners really care about is whether they can make money with you. So you must tell them how that will happen. Most entrepreneurs spend their presentation time trying to wow the audience about their technology or how gigantic the market is (often stated in billions of dollars). Entrepreneurs might say that they are targeting the $5 billion voice-over Internet Protocol (VoIP) market, assuming investors will be satisfied or at least impressed. But in reality a start-up does not have the resources or credibility to tackle such a large market. More realistically, the technology best applies to two segments totaling $1.2 billion, and it will take the first 18 months just to sign up one customer. The best investor pitches lay out a focused business model that quickly establishes the competitive advantage, provides feedback from actual customers, and defines realistic distribution channels. In particular, strong pitches make it straightforward for others to see that there is money to be made.

ATP Commercialization Guide Section 2.4 Challenges/Requirements/Opportunities NIST GCR 99-779

Difference Between Presenting and Telling A Story

Mediocre presenters drain energy from an audience. In contrast, storytellers engage and energize a room. You must think of yourself as "sharing a story with people" rather than "giving a presentation." A presentation is a one-way lecture as opposed to an interactive, fun experience that people will remember. It is also helpful if you view the audience as people you like and whom you want to help. Unfortunately, most presenters feel distant from the audience and see the situation as "them versus us."

Have you ever told a bedtime story to a child? You spoke in a way, and even acted it out, such that the child felt like part of the story. To keep the child's interest and to make it fun, you wove fact with fantasy and asked questions. You also expressed a variety of emotions and varied the volume and inflection of your voice. And you showed passion and probably even had fun. In storytelling, you are involved in weaving a story together and enjoying it. More importantly, so is your child (the listener). In the same way, your objective in presenting to investors and other audiences is to engage them so they mentally and emotionally participate in the story of your business. If you create intrigue about your technological solution to a problem that has upside market value, it will draw people in so that they want to hear more.

Connecting with Your Audience

So you have to decide: Is the audience part of your story? Or are they passive bystanders whom you hope will keep quiet so you can convince them how great your technology is? If you choose the bystander approach, don’t expect people to buy into you or your vision, or want to work with you.

As with any story, you must create a sense of intrigue and possibility. Provide enough credible market and financial information to support significant upside potential (“fantasy value”). But there is no need to tell investors about every aspect of your business. And don’t attempt to explain away every concern or negative issue. In fact, it will backfire if you give investors too much information in an attempt to impress or convince them.

One of the secrets of connecting with your audience is not to act like a robot with a pre-programmed script. Although you will repeat many of the same words and phrases from one presentation to the next, you should vary when and how you introduce them. For example, you do not always have to make point #3 on slide #6 using the same 13 words. It may be far more effective to raise that point earlier or later in conjunction with some other slide or when you pull out a prop or when you get interrupted to answer a question. If you allow the audience to read your slides such that they are waiting for you to say point #3 on slide #6, then you have failed in getting them to pay attention to “you.” Remember, they are investing in you, not in your slides!

You do not need to memorize points for every slide or force yourself to follow a certain order. Why should you? You are already an expert at your business. If you practice a few times before you actually give the pitch, then everything you need to say will naturally flow out from you. You will inevitably forget a few points here and there. If you can slip them in later, then go ahead, but don’t feel compelled to.

Read your audience. It will be obvious if they believe you and are enjoying your story. With a more natural and spontaneous approach, especially if you let them actively participate, investors will see you as relaxed and believable. Believability goes well beyond your knowledge. It includes creating a sense of trust, confidence, and likeability. The ultimate storyteller is one who can not only connect with the audience through their heads (knowledge), but also who can inspire people through passion, fun, and vision.

Go to Chapter 3 or return to Table of Contents

Date created: May 24, 2002
Last updated: August 2, 2005

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